Product pages

Player

Every player control, activity panel tab, fidelity banner, and how to jump to issues or users.

What is the player?

The player is the right-hand (or focused) view that plays one session timeline and reconstructs the UI.

Open it from the Replays list by clicking a session (or via ?replay=).

Regions

RegionWhat it shows
ViewportReconstructed page UI
TimelinePosition within the session
Transport controlsPlay/pause, skip, speed, skip inactive
Header statsClicks, Keypresses, Console errors (tooltips)
Activity / Inspector panelTabbed stream of what happened
Fidelity bannerNotice about recording quality/limitations (Dismiss)

Transport controls (labels)

  • Skip backward/forward (~±10s)
  • Play / pause
  • Speed :nx
  • Skip inactive — jump over idle time (use this on long sessions)
  • Toggle activity panel
  • Close player

Activity panel tabs

Open the activity panel, then use tabs/filters such as:

TabWhat you look for
IssuesErrors tied to this session
BehaviorFrustration / behavior signals
EventsProduct events / navigations
CustomYour custom events
ConsoleConsole logs captured by the SDK
NetworkNetwork breadcrumbs
Web VitalsPerformance samples in-session

Other controls:

  • Search activity
  • Empty: No activity
  • Close activity

Seeking from a URL

If you arrived with ?t=:epochMs (absolute epoch milliseconds), the player should seek near that timestamp — useful from Issues or chat links (Watch, Open full replay, Watch replay).

When the UI looks blank or broken

SymptomLikely cause
White / empty viewportPrivacy masking, missing snapshot, or very early session
“Wrong” stylingCSS not fully captured; fidelity banner may explain
No console/network tabs dataCapture disabled or nothing logged
Can’t find the session againFilters/date range exclude it